Download and install the Apple TV Remote App from the App Store on your iPhone or iPad.To use the Remote App, follow these steps: The Remote App can serve as a temporary solution until you can resolve the problem with your physical remote. If none of the previous steps have resolved the issue with your Apple TV remote, an alternative option is to use the Remote App on your iPhone or iPad to control your Apple TV. This step can resolve any issues related to the previous connection and ensure seamless functionality again. Unpairing and re-pairing your Apple TV remote can establish a fresh and stable connection between the remote and the Apple TV. If the issue persists, there might be other factors causing the problem, and it’s time to move on to the next troubleshooting step. Follow the on-screen instructions on your Apple TV to complete the pairing process.Īfter successfully re-pairing the remote, check if it is now working properly.For Apple TV Remote (2nd generation), place it near the Apple TV and wait for the pairing prompt to appear on the TV screen. For Siri remotes, press and hold the Menu and Volume Up buttons simultaneously. Put your Apple TV remote into pairing mode, which may vary depending on the type of remote you have.Once you have unpaired the remote, you can proceed with re-pairing it to your Apple TV: Select the option to “Forget Device” or “Unpair” the remote.Locate your Apple TV remote in the list of paired devices and select it.Choose “Bluetooth” from the list of options.Select “Remotes and Devices” from the Settings menu.On your Apple TV, go to the “Settings” app using either the remote or the on-screen interface.To unpair and re-pair your Apple TV remote, follow these steps: This process will ensure a fresh connection between the remote and the Apple TV, potentially resolving any connection-related problems. If restarting the Apple TV didn’t fix the issue, the next step is to unpair and re-pair your Apple TV remote. It’s a simple yet effective troubleshooting step that can save you time and frustration. Restarting your Apple TV can often resolve minor software hiccups that could be affecting the remote’s functionality. If not, proceed to the next troubleshooting step. Wait for your Apple TV to start up, which may take a few seconds.Īfter your Apple TV has restarted, check if the remote is now functioning correctly.Plug the power cord back into the power source.Leave the Apple TV unplugged for about 10 seconds.Locate the power cord of your Apple TV and unplug it from the power source.This process may take a few seconds.Īlternatively, if your remote is completely unresponsive, you can manually restart your Apple TV by following these steps: Wait for your Apple TV to shut down and restart. Confirm your choice by selecting “Restart” again in the pop-up confirmation window.Within the System menu, select “Restart”.Scroll to the bottom of the settings menu and select “System”.Using the Apple TV remote (if it’s still working), navigate to the “Settings” app on your Apple TV.To restart your Apple TV, follow these steps: Restarting can help refresh the system and clear any temporary glitches that may be preventing your remote from working properly. If checking the battery didn’t resolve the issue, the next step is to restart your Apple TV. So, before moving on, make sure the battery is not the cause of the problem. Neglecting it can lead to unnecessary troubleshooting steps and frustration. If not, proceed to the next troubleshooting step.Ĭhecking the battery is an important initial step in troubleshooting unresponsive Apple TV remotes. Once you have checked and replaced the battery if necessary, try using the remote to see if it is now functioning properly.
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